§ 1 Scope
These terms and conditions apply to all orders, that individuals place through the online store of SU-ART – Susan Sieg, Heublink 55, 22391 Hamburg, Germany, Owner: Susan Sieg, tax number: 09/251/78810 (hereinafter SU-ART) .
§ 2 Conclusion
(2.1) The product descriptions in the online shop is intended to submit a purchase offer. By clicking the button (Buy now), you make a binding offer to buy.
(2.2) SU-ART can accept your order by sending an order confirmation via e-mail or by delivering the goods within ten days. Confirmation of the receipt of the order does not constitute acceptance of the purchase offer.
(2.3) If the order confirmation contain typing or printing errors or should technically caused transmission errors occur during the submission of the price, SU-ART is entitled to dispute the offer, whilst SU-ART has to prove the error. Payments already made will be refunded immediately.
§ 3 Prices
(3.1) The prices stated on the product pages include the VAT and other price components. Shipping costs and any fees for payment methods will be charged in addition.
(3.2) Prices are the prices in the cart by www.su-art.de at the time of the order. Different prices,, which may be represented on pages that are loaded from cache (browser cache, proxies) are not up to date and invalid.
§ 4 Delivery
(4.1) We ship goods to customers in Germany and within the EU countries.
(4.2) Unless otherwise agreed, the delivery will be from stock.
(4.3) SU-ART reserves the right to make partial deliveries, unless this is recognised unreasonable for you. Additional costs will not be charged for partial deliveries.
(4.4) The delivery of “immediately available” goods, is usually within 2-3 working days (Monday to Friday, except holidays), at the latest within 5 working days. The delivery time starts in case of the payment method “Bank transfer” once the invoiced amount is credited to our account, otherwise from receipt of order.
§ 5 Retention of title and copyright
(5.1) SU-ART reserves the ownership of the purchased goods until the purchase price for the goods and all other goods from the same oder is paid in full.
(5.2) The motifs used on SU-ART are under copyrights from SU-ART – Susan Sieg. Any reproduction, distribution, publication, adaptation or other such use of these motifs infringed these copyrights and is expressly prohibited.
§ 6 Payment
(6.1) Payment is made either in advance or via PayPal. SU-ART reserves the right to exclude individual payment methods.
(6.2) With the advance payment, SU-ART lists the bank details in the order confirmation . The invoice amount is to be paid into the account of SU-ART.
§ 7 Transport Costs
The current shipping costs can be queried for each merchandise. They are also shown separately before placing your order .
§ 8 Transport damage
(8.1) If goods are delivered with obvious damages , please file a complaint of such damages immediately to the deliverer, and please get as soon as possible into contact with SU-ART under the email email@example.com.
(8.2) The failure of a complaint or contact has no consequences for your statutory warranty rights, but they help SU-ART to be able to make its own claims against the carrier or the transport insurance .
§ 9 Warranty
(9.1) The warranty is subject to the statutory conditions. For all defects occurring during the legal warranty period of two years from delivery, you have the legal right to supplementary performance (according to your choice: removal of defects or replacement) and, for the statutory conditions – the legal rights to a price reduction or withdrawal, as well as in addition to compensatory payments. You must give us in total two attempts to repair the defect. The desired type of remedy will only apply, when no disproportionate costs occur. Otherwise your claim is limited to the other type of remedy.
(9.2) SU-ART will not accept damages or defects caused by improper use, storage, negligent or faulty care or overuse.
(9.3) If you request a replacement of a defective product, please contact by e-mail at: firstname.lastname@example.org.
§ 10 Liability
SU type excludes any liability for negligent breaches of duty, provided that no essential contractual duties, damages arising from the injury to life, relate to the body or health or guarantees or claims under the Product Liability Act are affected. The same applies to breaches of duty of the vicarious agents of SU-ART.
§ 11 Data Protection
The personal information voluntarily provided by you on www.su-art.de are stored at SU-ART and used exclusively for the provision of the service ordered by you. To the use of your data, see the data protection declaration.
§ 12 Complain Procedure
(12.1) According to Directive 2013/11 / EU of the European Commission, an internet platform for online settlement of disputes (“ODR platform”) has set up between businesses and consumers . This is accessible via the following link : http://ec.europa.eu/consumers/odr
(12.2) SU – ART is not legally obliged to participate in dispute settlement proceedings before a consumer arbitration body and will not take part in such a process even in part.
§ 13 Final Provisions
(13.1) If any conditions of these terms and conditions are invalid, the contract will remain valid . Instead of the invalid conditions, the relevant statutory conditions will apply.
(13.2) German law applies.